Solutions · Behavioral Health
Steady documentation. Renewals on time. Urgent messages caught.
Session-note backlog, repeating authorization renewals, and crisis triage handled with the calm and care this work demands.
Human-in-the-loop·HIPAA-aligned architecture·Audit on every action
01Where the day breaks down
Admin pain
Session-note backlog.
Therapists carry 8–12 unwritten notes by Friday and burn weekends catching up.
Admin pain
Auth renewals quietly lapse.
30-, 60-, 90-day renewals depend on someone remembering the date.
Admin pain
Triage is high-stakes.
An urgent message that reads like a routine question can wait too long in a generic queue.
Admin pain
Continuity-of-care letters take hours.
Each transition (PCP, hospital, insurance review) wants the same summary in a different format.
02How CliniLoom helps
01Session-note draftsDrafts in your preferred format (DAP, SOAP, narrative) with treatment-plan continuity called out.
02Renewal trackingAuthorization renewals surfaced 14 / 7 / 3 days out with drafted continuation requests.
03Crisis triage routingInbound messages scored for risk language with same-hour escalation paths.
04Continuity summariesDrafted handoff letters for PCPs, ER discharges, and insurance reviews.
03Example workflow
Every step is recorded. Staff approve before anything leaves the clinic.
01 · SYSTEM
Patient message arrives
02 · AI
Risk + urgency scored
03 · SYSTEM
Routed to on-call clinician if urgent
04 · AI
Otherwise drafted reply
05 · STAFF
Clinician reviews + sends
AI · drafted · medium confidenceSource: Treatment plan + last 6 sessions
Continuation auth · Priya Menon · UBH
Drafted continuation request citing measurable progress on PHQ-9 (16 → 10) and continued goals. Pending clinician sign-off and final clinical detail.
ApproveEditEscalate
Safety
Risk scoring is a routing aid, not a clinical judgment. Suspected crisis messages are surfaced immediately to a human clinician — they are never silently held or auto-replied to.
04Relevant modules
Next step
See CliniLoom on your real workflows.
A 30-minute walkthrough — your inbox, your prior auth, your follow-up backlog. No sales theater.